MyPOS D210 Betriebsanweisung PDF herunterladen (Seite 7)

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 make sure your mobile operating system supports the chosen connectivity mode. Please, refer to

Supported mobile phones and connections.

Alternatively, you may contact your customer service representative or our Call center.

I cannot pair the myPOS device with the Bluetooth of my mobile phone. What should I do?

Please, check if you have fulfilled all steps:

 download and install the free Mobile App

 start the Mobile App and leave it on the background

 make sure the Bluetooth of your mobile phone is ON (activated)

 make sure your mobile phone is in a discoverable mode

Using the myPOS device with a wireless (Wi-Fi) router

General

Make sure your Wi-Fi router is connected to the Internet. In order to connect your myPOS device to your Wi-

Fi router, please read carefully the information below. Please be aware that the supported encryption

methods for Wi-Fi networks are WPA and WPA2.

To connect via a Wi-Fi router, please follow the procedure described in the “How to connect your device with

Wi-Fi” section from the Quick User Guide included in your package.

I get a message “Error: XX Unable to reach authorization host” what should I do?

 make sure your router does not have any network traffic restrictions or filters;

 your router does not require setting a special TCP/IP configuration on your network devices (myPOS

will use the default settings only);

 network signal is strong enough. The network signal strength is indicated via a Wi-Fi signal icon

located in the upper part of your device screen.

Alternatively, you may contact your customer service representative or our Call center.

Using the myPOS device with GPRS (requires a SIM card)

General

Make sure your SIM card has the GPRS service activated.

For proper operation of the myPOS device, please make sure that:

 the SIM card is inserted correctly in the SIM slot.

1. myPOS D210 – please insert the card at SIM slot 1 (the bottom one)

2. myPOS D200 – the SIM slot is the front one

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MyPOS D210 Betriebsanweisung Seite 7